Seasonal Client Support Associate

Job overview

The Seasonal Client Support Associate role is onsite in Siler City, NC. Compensation is $17 per hour. The position supports client service at Jackson Hewitt tax preparation offices. The role helps create a welcoming client experience by engaging visitors, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients informed during wait times. It supports office operations by helping clients navigate their visit and maintaining positive relationships.

What you'll do

• Welcome and engage clients visiting the office
• confirm appointments
• follow up with past and potential clients
• distribute marketing materials
• keep clients engaged during wait times
• use basic computer skills and troubleshoot as needed.

What we're looking for

Skills & competencies

seasonal client support associate

siler city nc

jackson hewitt

client service

appointment confirmation

client follow-up

marketing materials

office support

customer communication

$17 per hour

tax preparation training

ptin registration reimbursement

flexible schedule

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Earned wage access, employee discounts, flexible schedule, advancement opportunities, training and development, low-cost healthcare, dental and vision, Teladoc access, identity theft protection, tax preparation training, PTIN registration reimbursement, continuing tax education, referral opportunities, and 401(k) with company match subject to eligibility.

Why this role

Seasonal role; customer service or sales experience is preferred but not required. The posting welcomes applicants regardless of work background or experience level and offers free tax preparation training and PTIN registration reimbursement.

About the employer

Jackson Hewitt - EMH is hiring for this role. Industry: Tax Preparation Services. Sector: 54.