Retail Banking Representative I

Job overview

The Retail Banking Representative I role is onsite in Viroqua, WI. Compensation is not specified. The position supports Peoples State Bank customers through branch transactions, account services, and referrals to products that address customer needs. The representative processes transactions accurately, assists with deposit accounts and service requests, and responds to customer concerns. The role contributes to branch service quality while following bank policies, compliance requirements, and confidentiality standards.

What you'll do

• Perform teller transactions and process new deposit account requests
• handle stop payments, wire transfers, account instructions, and maintenance requests
• identify customer needs and offer solutions or referrals
• resolve transaction-related complaints
• follow bank policies and compliance standards
• protect customer information
• support branch upkeep and assist other branches during staffing shortages.

What we're looking for

Skills & competencies

retail banking representative

viroqua wi

peoples state bank

banking

teller transactions

deposit accounts

customer service

wire transfers

account maintenance

compliance

saturday rotation

Work arrangement

• Weekend coverage required

Why this role

High school diploma or GED and at least one year of related clerical or administrative experience or training required. The role may be included in a Saturday rotation.

About the employer

Peoples State Bank is hiring for this role. Industry: Commercial Banking. Sector: 52.