Ocean Freight Forwarder – Customer Service
Compensation
$38k – $54k /yr
Employment type
Full-time
Work setting
On-site
Location
Garden Grove, CA
Schedule
Day shift
Posted
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Job overview
The Ocean Freight Forwarder – Customer Service role is onsite in Garden Grove, CA. Compensation is $38,400–$54,000 per year. The role supports the coordination of international cargo movements and customer updates. The position coordinates ocean and air shipments, documentation, and communication among carriers, warehouses, brokers, overseas agents, and customers. Accurate records, timely invoicing, and shipment monitoring help keep cargo moving and resolve issues.
What you'll do
- Coordinate full-container-load and less-than-container-load ocean and air shipments upon destination arrival and last-mile services
- handle bills of lading, ISF, and customs paperwork
- communicate with carriers, warehouses, brokers, and overseas agents
- monitor shipments and update customers
- enter data accurately, invoice on time, and troubleshoot issues.
What we're looking for
- Skills & competencies
- ocean freightcustomer servicefreight forwardinginternational logisticsfull-timegarden grove cadolphin logisticsfcllclair shipmentsshipping documentationcustoms paperworkshipment tracking$38.4k–$54k/year
- Work arrangement
- Weekend coverage required
Benefits & perks
- Dental insurance, health insurance, paid time off, retirement plan, and flexible schedule.
About the employer
Dolphin Logistics Inc. is hiring for this role. Industry: Freight Transportation Arrangement. Sector: 48.
Additional details
- Industry sector
- 48
- Industry
- Freight Transportation Arrangement
- Occupation code
- 43-5011.00
You'll be redirected to the employer's application page.
Listing ID: e5fcc1b3-7a53-41f6-a84a-c21c58a9fefc