Account Associate — State Farm Agent Team Member

Job overview

The Account Associate — State Farm Agent Team Member role is listed onsite in Willoughby, OH, with pay of $30,000–$65,000 per year. The posting describes a four-person team of bilingual professionals serving clients and supporting an expanding insurance agency. The associate supports daily agency operations by managing customer accounts, assisting with policy changes and inquiries, processing claims, and coordinating with underwriters. The role helps connect customer needs with agency services and supports customer relationships and business growth.

What you'll do

• Manage customer accounts and update database information
• assist customers with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance.

What we're looking for

Skills & competencies

account associate

state farm agent team member

willoughby oh

lori smul - state farm agent

full-time

insurance

customer accounts

policy changes

claims processing

underwriting coordination

$30,000–$65,000 per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, flexible schedule, opportunity for advancement, paid time off, and training and development.

Why this role

Previous insurance or related experience is preferred. The posting lists performance-based bonuses, flexible scheduling, paid time off, training and development, and advancement opportunities.

About the employer

Lori Smul - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.