Front Desk Associate, Highpoint Location

Job overview

The Front Desk Associate, Highpoint Location role is onsite in Albuquerque, NM. Compensation is not specified. The role supports day-to-day front desk operations at Genesis Health Clubs, including member retention and customer service. The associate helps members and guests navigate club services while keeping front desk operations organized and responsive. The role contributes to club goals through courteous service, accurate handling of inquiries and transactions, and appropriate responses to emergencies.

What you'll do

• Process guest check-ins
• support member retention and customer service
• follow front desk manual procedures
• answer phones, take messages, and transfer calls
• maintain knowledge of club amenities and surroundings
• communicate kindly with members
• attend staff and club meetings and events
• maintain a clean and organized front desk
• respond appropriately to emergencies
• handle cash and credit cards. Must be available to work weekends, evenings, and holidays and hold CPR certification or obtain it within 60 days of starting.

What we're looking for

Skills & competencies

front desk associate

highpoint location

guest check-in

member retention

customer service

cash handling

cpr certification

weekend availability

evening availability

holiday availability

albuquerque nm

genesis health clubs

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts.

Why this role

CPR certification may be obtained within 60 days of the start date; employee discounts are listed.

About the employer

Genesis Health Clubs is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.