Call Center Representative, Apple Client

Job overview

The Call Center Representative role is onsite in Lenexa, KS, with compensation of $14 per hour plus bonus. Radius Global Solutions describes this as a new client team with an opportunity to grow. The representative negotiates resolutions for past-due accounts on behalf of clients while maintaining customer satisfaction. The role supports client account resolution through customer conversations and negotiation.

What you'll do

• Negotiate resolution of past-due accounts on behalf of clients while maintaining a high level of customer satisfaction.
• Complete the stated training schedule and work eight-hour shifts Monday through Friday, including one late night each week until 8 p.m.
• Central time.

What we're looking for

Skills & competencies

call center representative

radius global solutions

lenexa ks

$14 per hour

bonus

account resolution

customer satisfaction

paid training

monday–friday

late night shift

desktop equipment

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training, medical, dental, vision, life insurance, 401(k) with match after one year, paid time off, holiday pay, short- and long-term disability, referral bonuses, and stay bonuses.

Why this role

Desktop equipment is provided and must be hard-wired to the internet. The posting lists paid training and stay bonuses totaling $650 at 30, 90, and 180 days in production.

About the employer

Radius Global Solutions LLC is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.