Customer Account Representative

Job overview

The Customer Account Representative role is onsite in Livonia, MI, with pay of $1,054–$1,560 per week. QAM Solutions provides hands-on training and ongoing coaching to help team members build professional experience and customer-service skills. The representative works directly with customers to address questions about products, services, and account options, identify needs, and recommend suitable solutions. The role also supports client accounts through accurate records, communication, and continued training.

What you'll do

• Provide customers with a positive, professional experience
• answer questions about products, services, and account options
• learn to represent and support client accounts
• identify customer needs and recommend appropriate solutions
• maintain accurate customer and account information
• participate in ongoing training and team development.

What we're looking for

Skills & competencies

customer account representative

livonia mi

qam solutions

full-time

onsite

$1,054–$1,560/week

customer service

account support

customer communication

product questions

paid training

performance incentives

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, free food and snacks, signing bonus, training and development, paid training, weekly pay, coaching, and advancement opportunities.

Why this role

Extensive industry experience is not necessary; customer-facing experience in retail, restaurants, hospitality, customer service, or sales is a plus. The posting offers paid training, coaching, and performance-based advancement opportunities.

About the employer

Qam Solutions Llc is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.