Sales Associate

Job overview

The Sales Associate role is an onsite position based in Virginia Beach, VA, with a specified pay range of $12.78 - $20.00 per hour. This role supports the sales department at CarMax, the nation's largest used car retailer, by providing a transparent and customer-first vehicle buying experience. This position exists to guide customers through the entire vehicle journey, including sales, appraisals, and financing. The Sales Associate acts as a trusted advisor, ensuring that every customer interaction reflects the company's core values of integrity and honesty while managing inventory and administrative tasks.

What you'll do

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

What we're looking for

Skills & competencies

part-time

day shift

virginia beach va

carmax

sales

customer service

retail

$12.78-$20.00/hr

no on-call

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible for sick time, vacation time, and floating holiday time based on state rules and length of service.

Why this role

Fortune 100 Best Companies to Work For, industry-leading transparency, paid training, and career growth opportunities.

About the employer

Carmax is hiring for this role. Industry: Used Merchandise Retailers. Sector: 45.