AI Transformation Architect

Job overview

The AI Transformation Architect role is listed in Tempe, AZ, and is onsite according to the listing. Compensation is not specified. Dialpad builds an AI platform for customer experience and business communications. The architect translates complex customer business challenges into validated Agentic AI solution designs, supporting adoption and measurable value from Dialpad’s platform. The role partners with sales and customer-facing teams, guides presales evaluations, and shares customer insights with product and engineering.

What you'll do

• Discover customer business challenges and translate them into Agentic AI solutions
• partner with Sales, Sales Engineering, Professional Services, and Customer Success during presales evaluations
• lead AI workshops and proofs of concept
• assess enterprise integration feasibility
• advise and prototype connectors, orchestration, and full-stack systems
• design multi-agent systems and tailored models
• relay customer insights to Product and Engineering.

What we're looking for

Skills & competencies

ai transformation architect

tempe az

dialpad

agentic ai

ai architecture

llms

generative ai

vector databases

presales

customer workshops

proofs of concept

python

go

javascript/typescript

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive benefits and perks, training program, and opportunities for growth.

Why this role

Requires 4+ years in a customer-facing technical role and demonstrable expertise in LLMs, generative AI, vector databases, agent orchestration, programming, and LLM frameworks.

About the employer

Dialpad is hiring for this role. Industry: Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers. Sector: 51.