Customer Relationship Officer

Job overview

The Customer Relationship Officer is an onsite role based in Pasadena, CA, with a pay range of $19.71–$26.92 per hour. This position supports Banc of California's branch banking operations by providing high-quality service to business and individual clients. This role exists to process transactions accurately and support branch operations. The officer models excellent customer service, mitigates risk, and assists tellers, ensuring all banking policies and federal regulations are followed.

What you'll do

• Process bank transactions
• support branch operations manager
• mitigate risk
• ensure branch security
• respond to internal requests
• identify customer needs
• refer financial products
• maintain knowledge of banking policies.

What we're looking for

Skills & competencies

full-time

day shift

pasadena ca

banc of california

banking

customer service

branch operations

teller support

risk management

financial services

$19.71-$26.92/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with match
• medical, dental, and vision insurance
• paid parental leave
• tuition reimbursement
• paid vacation.

About the employer

Banc of California is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.