Customer Service Representative / Dispatcher
Compensation
$18 – $20 /hr
Employment type
Part-time
Work setting
On-site
Location
Powell, OH
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative / Dispatcher role is onsite in Powell, OH. Compensation is $18–$20 per hour. The dispatcher is an integral part of Zoom Drain Columbus operations, helping route technicians to the right calls at the right time.
What you'll do
- Manage incoming calls
- assess customer needs and provide accurate information
- build customer relationships
- meet sales targets and call-handling quotas
- schedule and communicate with technicians
- assign work orders by priority and workforce availability
- resolve complaints and follow up
- and maintain customer interaction records and account documents.
What we're looking for
- Skills & competencies
- customer service representativedispatcherpowell ohzoom drain columbuscustomer callstechnician schedulingwork order dispatchcustomer supportcall handling$18–$20/hrbonus opportunities
- Work arrangement
- Weekend coverage required
Benefits & perks
- Bonus opportunities, company gatherings, recognition and rewards, positive team atmosphere, training, and room for growth.
Why this role
The posting highlights training and room for career growth, along with bonus opportunities, company gatherings, and recognition and rewards.
About the employer
Zoom Drain Columbus is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.
Additional details
- Industry sector
- 23
- Industry
- Plumbing, Heating, and Air-Conditioning Contractors
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: e547e99d-f6fb-400e-b2b4-7d463a2bdeee