Customer Relations Representative, State Farm Agent Team Member

Job overview

The Customer Relations Representative, State Farm Agent Team Member works onsite in Prescott Valley, AZ. Compensation is $35,000–$45,000 per year. The role supports Scott Smith - State Farm Agent and the agency’s customer relationships and business operations. The position helps connect customer needs with agency services, provide responsive insurance support, and promote relevant products. It contributes to lasting client relationships through follow-up, accurate service, and proactive communication.

What you'll do

• Establish and follow up on customer relationships
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• provide prompt, accurate, friendly service
• promote successful, long-lasting customer relations.

What we're looking for

Skills & competencies

customer relations representative

prescott valley az

scott smith state farm agent

full-time

insurance service

customer follow-up

policy changes

claims inquiries

billing clarification

client relationships

sales experience preferred

flexible schedule

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Salary plus commission, performance-based bonus, flexible schedule, advancement opportunity, paid time off, and training and development.

About the employer

Scott Smith - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.