Retail Customer Service Lead
Employment type
Contract
Work setting
On-site
Location
Kansas City, MO
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Retail Customer Service Lead is an onsite role based in Kansas City, MO. Compensation is not specified for this position, which supports the PetSmart retail team. This role exists to provide exceptional service to pet parents and drive experience strategies. The lead has shared responsibility for store safety, cleanliness, merchandising, and associate engagement.
What you'll do
- Support associate development
- lead and direct associates
- manage pet parent experience
- promote store events
- support live pet sales
- maintain store cleanliness
- act as leader on duty.
What we're looking for
- Skills & competencies
- full-timeday shiftkansas city mopetsmartretailcustomer serviceleadoperationspet careleadership
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid weekly, health/wellness benefits, 401(k) with match, paid time off, associate discounts, tuition assistance.
Why this role
Requires 2+ years of retail experience.
About the employer
PetSmart is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.
Additional details
- Industry sector
- 45
- Industry
- All Other General Merchandise Retailers
- Occupation code
- 41-1011.00
You'll be redirected to the employer's application page.
Listing ID: e52919df-19eb-4a35-a953-db753ab36c24