Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Tampa, FL; compensation is $15–$16.50 per hour. The hotel describes a mission to raise the bar on relationships, reputation, and returns in hospitality. The agent is the first point of contact for guests and supports a smooth stay from reservations and registration through check-in and check-out. The role coordinates with housekeeping and maintenance to address guest concerns and provide information about hotel services.

What you'll do

• Take reservations in person, by email, and by phone, including group bookings
• welcome guests and manage registration
• answer questions about hotel services and directions
• handle check-ins and check-outs
• coordinate with housekeeping and maintenance to resolve guest concerns.

What we're looking for

Skills & competencies

front desk agent

tampa fl

holiday inn tampa north

hotel hospitality

guest services

reservations

check-in

check-out

guest support

$15–$16.50/hr

Work arrangement

• Weekend coverage required

Why this role

Guest-facing hotel role welcoming applicants at all experience levels; hospitality experience is preferred but not required.

About the employer

Holiday Inn Tampa North is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.