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AWS Connect Engineer — Amazon Connect
The Giant Bullseye · Saint Louis, MO · Contact Center Engineering
Employment type
Full-time
Work setting
On-site
Location
Saint Louis, MO
Schedule
Day shift
Posted
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Job overview
The AWS Connect Engineer role is onsite in Saint Louis, MO. Compensation is not specified. The role develops and supports cloud-based contact-center solutions using Amazon Connect and AWS services.
What you'll do
- Configure Amazon Connect queues, routing, users, and access controls
- build and optimize IVR and contact flows using AWS Lambda
- support CCP integrations and custom extensions
- manage Contact Lens
- integrate Connect with AWS services
- troubleshoot production issues
- and maintain documentation while working with cross-functional teams.
What we're looking for
- Skills & competencies
- aws connect engineeramazon connectsaint louis moivraws lambdacontact lensccp integrationss3dynamodbcloudwatchiamhealthcare experience preferred
- Work arrangement
- Weekend coverage required
Why this role
The posting seeks five or more years of Amazon Connect or contact-center engineering experience. Healthcare experience, AWS certification, and CRM/CTI integration experience are preferred.
About the employer
The Giant Bullseye is hiring for this role. Industry: Engineering Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Engineering Services
- Occupation code
- 15-1244.00
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