Call Center Representative

Job overview

The Call Center Representative is an onsite, full-time role in Cincinnati, OH; compensation is not specified. Limitless East Marketing describes its work as using data-driven strategies to connect brands with customers and deliver measurable results. As a customer contact point, the representative handles inquiries across phone, email, and chat, resolves complaints, and provides accurate product, service, and policy information. Accurate documentation and coordination with other departments help improve customer satisfaction.

What you'll do

• Handle incoming customer calls and inquiries
• provide accurate information about products, services, and policies
• resolve complaints and issues with patience and empathy
• document calls and customer interactions
• collaborate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

full-time

call center representative

customer service

phone support

email support

chat support

complaint resolution

cincinnati oh

limitless east marketing

customer interaction documentation

Work arrangement

• Weekend coverage required

Benefits & perks

• Professional growth and career advancement opportunities, hands-on skill development and mentorship, collaborative work environment, and exposure to diverse projects and industry-leading clients.

Why this role

The posting lists professional growth and career advancement, hands-on skill development and mentorship, a collaborative work environment, and exposure to diverse projects and industry-leading clients.

About the employer

Limitless East Marketing is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.