Hotel Front Desk Agent

Job overview

The Hotel Front Desk Agent role is onsite in Springville, NY. Compensation is not specified. The position supports guest services at an Indus Hospitality Group hotel and follows brand service standards and procedures. The agent helps guests through arrival, stay, and departure by managing registration, reservations, payments, communications, and local information. The role also supports hotel operations through shift cash handling, lobby upkeep, breakfast-area maintenance, and other duties as needed.

What you'll do

• Greet, register, and assign rooms
• answer telephone calls
• post charges and collect payments
• make and confirm reservations
• monitor room availability
• arrange wake-up calls
• handle guest mail and messages
• perform check-out services
• open and close shifts
• provide hotel and local-area information
• help maintain lobby areas
• and perform laundry or breakfast-area duties as needed.

What we're looking for

Skills & competencies

hotel front desk agent

guest services

reservations

check-in

check-out

cash handling

springville ny

indus hospitality group

hotel operations

local guest information

Work arrangement

• Weekend coverage required

Why this role

The posting lists one to three months of related experience or training, a high school diploma or GED, and a minimum age of 18. Shuttle duties apply at hotels with a shuttle.

About the employer

Indus Hospitality Group, Inc is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.