Customer Ally - Phoenix, AZ
Compensation
$19.38 – $19.88 /hr
Employment type
Full-time
Work setting
On-site
Location
Phoenix, AZ
Schedule
Day shift
Posted
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Job overview
The Customer Ally is an onsite role based in Phoenix, AZ, with a pay rate of $19.38 to $19.88 per hour. This role supports Servbank's mortgage servicing operations. This role exists to provide exceptional customer service, collections, and loss mitigation for residential mortgage loans. The ally helps borrowers understand their situations and makes arrangements to avoid future defaults.
What you'll do
- Communicate with customers
- contact delinquent borrowers
- negotiate payment arrangements
- maintain MSP Workstations
- review financial documents
- comply with regulations.
What we're looking for
- Skills & competencies
- full-timeday shiftphoenix azcustomer allyservbankmortgagecollectionscustomer servicefinanceloss mitigation
- Work arrangement
- Weekend coverage required
Benefits & perks
- 3 weeks vacation, Health benefits, Monthly bonus potential
Why this role
Monthly bonus potential up to $1,500; 3 weeks vacation; health benefits within 30 days; internal promotion opportunities.
About the employer
Servbank is hiring for this role. Industry: International, Secondary Market, and All Other Nondepository Credit Intermediation. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- International, Secondary Market, and All Other Nondepository Credit Intermediation
- Occupation code
- 43-4051.00
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Listing ID: e4c8bebf-d051-4741-b294-55d7244428ca