Medical Assistant / Front Desk Receptionist

Job overview

The Medical Assistant / Front Desk Receptionist role is onsite in North Dartmouth, MA, with compensation of $22–$28 per hour. The position supports Boston Neurobehavioral Associates’ outpatient behavioral health and psychiatric care practice. The role combines patient scheduling, records, payments, and front-desk support with assistance for transcranial magnetic stimulation (TMS) treatments. It helps patients navigate appointments and treatment while supporting accurate, confidential clinic operations.

What you'll do

• Schedule appointments and make reminder calls
• collect and update patient contact, insurance, and medical-history information
• assist with forms
• process payments and follow up on overdue accounts
• coordinate billing and insurance concerns
• respond to patient inquiries with empathy
• maintain office records and supplies
• set up, position, and calibrate TMS equipment according to treatment protocols
• monitor patients during treatment
• assist with pre-treatment evaluations and equipment checks
• report technical issues
• assist with insurance verification and pre-authorization as needed
• provide backup coverage for the Spravato program.

What we're looking for

Skills & competencies

medical assistant

front desk receptionist

boston neurobehavioral associates

north dartmouth ma

behavioral health

patient scheduling

tms equipment

patient records

cpr/bls

$22–$28/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with matching
• HSA and FSA
• PTO, STO, and holidays
• work-life balance.

Why this role

High school diploma or equivalent and current CPR/BLS certification required; Medical Assistant program completion and CMA/RMA certification preferred; Monday–Friday schedule.

About the employer

Boston Neurobehavioral Associates is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.