Business Office Manager — SMNPHC

Job overview

The Business Office Manager — SMNPHC role is onsite in Framingham, Massachusetts, Monday through Friday, 9:00 AM–5:00 PM, with a one-hour unpaid lunch and a 35-hour workweek. Pay is $65,000 per year. The role supports SMOC’s nonprofit Housing division. The manager oversees front-office financial operations, including accounts payable, rent collections, and cash management, while coordinating workflows with the Housing team. The position helps maintain accurate property and financial information, manage compliance and funding requirements, and improve housing operations.

What you'll do

• Monitor property financial performance and flag risks
• review rent revenues and complete rent-increase applications as needed
• maintain AppFolio knowledge and support staff with training and data integrity
• recruit, manage, train, and evaluate staff
• manage funding contracts and reports
• oversee accounts receivable, delinquent rent collections, and eviction processes
• coordinate with property managers and maintenance supervisors
• manage purchasing and equipment contracts
• develop and implement standard operating procedures
• ensure confidentiality and compliance with agency and funder requirements.

What we're looking for

Skills & competencies

business office manager

smnphc

full-time

framingham ma

south middlesex opportunity council

housing operations

accounts receivable

rent collections

cash management

appfolio

monday–friday

9 am–5 pm

$65,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Accrued vacation and sick time
• 12 paid holidays in the first year
• employer-paid life, AD&D, and long-term disability
• medical, dental, and vision plans
• 403(b) with company match
• voluntary benefits
• flexible spending and dependent care accounts
• employee assistance program
• tuition reimbursement.

Why this role

Some travel is required; the position reports to the Chief Financial Officer and supervises the Housing Business Office Administrative Assistant.

About the employer

South Middlesex Opportunity Council is hiring for this role. Industry: Residential Property Managers. Sector: 53.