Alarm Monitoring Operator I

Job overview

Alarm Monitoring Operator I, onsite, in Kent, OH. Compensation is not specified. Securitas Technology is a world-leading provider of integrated security solutions. This role is responsible for providing exceptional service to customers by accurately and efficiently responding to alarm signals, managing alarm events, verifying security information, and notifying emergency services. The position is similar to a 911 emergency dispatcher, requiring quick and accurate responses.

What you'll do

• Respond to all incoming alarm signals in automation software according to documented procedures.
• Notify authorities and contacts when appropriate.
• Log all information into the automation system immediately and accurately.
• Answer a multi-line telephone system.
• Ensure confidentiality of customer information.

What we're looking for

Education

High School Diploma or GED

Experience

1-3 years

Skills & competencies

alarm monitoring operator

securitas technology

full-time

mid-shift

2nd shift

3rd shift

weekends

holidays

ohio

oh

kent oh

security

customer service

data entry

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, and Life Insurance, 401K with 60% Match up to 6% of salary, Paid vacation, holiday and sick time, Paid company training, Educational Assistance

About the employer

Securitas Technology is hiring for this role. Industry: Commercial Printing (except Screen and Books). Sector: 32.