Care Coordinator (CST), Bilingual Spanish

Job overview

The Care Coordinator (CST), Bilingual Spanish role is remote for candidates who must be located in the Central Time Zone. Compensation is not specified. Tuesday Health is a value-based palliative care provider group focused on serious illness and end-of-life care, with interdisciplinary teams serving patients and caregivers in their homes and communities. The coordinator facilitates communication among care teams, health plan care managers, primary care providers, specialists, and patients. By supporting scheduling, reminders, documentation, and non-clinical outreach, the role helps create a coordinated, patient-centered experience and supports the care teams’ work.

What you'll do

• Support scheduling for Complex Care Navigators
• make patient reminder calls
• facilitate collaboration with health plan care managers
• document patient contacts
• support outreach and navigation teams with operational and non-clinical tasks
• answer patient calls and transfer escalated issues to appropriate resources
• request necessary patient documentation from patients and community providers. Other duties may be assigned.

What we're looking for

Skills & competencies

care coordinator

bilingual spanish

tuesday health

remote

central time zone

palliative care

patient coordination

care team collaboration

scheduling

patient outreach

emr

high school diploma or ged

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and life insurance
• paid time off and holidays
• employer 401(k) match
• remote work with multiple onsite sessions each year.

Why this role

Bilingual Spanish is required, along with a high school diploma or GED, experience resolving escalated customer service issues, Microsoft Office and Excel proficiency, phone/fax system experience, and EMR experience. Remote work includes multiple onsite sessions each year. Benefits include medical, dental, vision, and life insurance, paid time off and holidays, and employer 401(k) match.

About the employer

Tuesday Health is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.