Member Services Representative

Job overview

The Member Services Representative role is onsite in Georgetown, TX. Compensation is not specified. The position supports members and staff at a Crunch Fitness club operated by Undefeated Tribe, whose stated mission is to transform lives through fitness, wellness, and connection. The representative serves as a front-desk contact, helping members and guests with check-ins, membership services, and questions while supporting club operations. The role contributes to a welcoming, organized facility and promotes club memberships, products, and programs.

What you'll do

• Greet members and guests
• assist with membership, retail, and tanning sales
• promote club privileges and programs
• check in members and guests according to procedures
• answer phones
• communicate special events
• handle or refer member requests
• maintain knowledge of club services and schedules
• keep the work area clean and organized
• complete opening and closing duties
• and support enrollment expectations.

What we're looking for

Skills & competencies

member services representative

georgetown tx

crunch fitness

undefeated tribe

member services

customer service

front desk

membership sales

guest check-in

fitness programs

cpr/aed

high school diploma or ged

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, subsidized health, dental, and vision coverage for full-time positions, basic life and AD&D, HSA, short-term disability, and a free gym membership.

Why this role

The posting requires a high school diploma or GED and CPR/AED certification, which may be obtained within 30 days of hire. No travel is required.

About the employer

Undefeated Tribe LLC is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.