Patient Account Representative – Duke

Job overview

The Patient Account Representative – Duke role is onsite in Durham, NC, Monday through Friday from 8 a.m. to 5 p.m.; compensation is not specified. Revco Solutions describes itself as a healthcare call center providing customer service to patients. The representative helps patients understand account balances and resolve billing questions through inbound support. Accurate documentation and clear explanations of insurance, claims, and billing matters contribute to patient-centered service.

What you'll do

• Answer inbound patient calls and address inquiries, concerns, and requests
• assist with insurance inquiries, claims, and billing matters
• provide information about medical procedures, services, and general healthcare inquiries
• document interactions and update systems according to established guidelines.

What we're looking for

Skills & competencies

patient account representative

durham nc

revco solutions

full-time

onsite

monday–friday

8 a.m.–5 p.m.

patient accounts

healthcare call center

billing support

insurance inquiries

inbound calls

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance Bonus Plan
• medical, dental, vision, life, and disability coverage
• 401(k) savings plan with company match
• paid time off
• paid holidays.

About the employer

REVCO SOLUTIONS INC is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.