Shift Leader

Job overview

The Shift Leader role is onsite in Franklin, MA; compensation is not specified. The leader works with the restaurant management team to support restaurant activities and the business plan. The role supervises and supports team members, coordinates shift operations, and helps maintain service, food safety, cleanliness, and operational standards. It contributes to restaurant performance by organizing work, coaching staff, and addressing guest concerns.

What you'll do

• Supervise team members and delegate duties
• organize shift schedules and monitor attendance
• greet guests, record orders, and serve food and beverages
• ensure food preparation follows cooking, safety, and sanitation requirements
• maintain cleanliness
• resolve guest concerns
• train team members
• balance cash drawers and prepare deposits as assigned
• complete administrative duties and opening or closing activities as directed.

What we're looking for

Skills & competencies

shift leader

franklin ma

dhc

restaurant operations

team supervision

shift scheduling

guest service

food preparation

food safety

sanitation

team training

cash handling

opening and closing

Work arrangement

• Weekend coverage required

Why this role

The posting describes training, team supervision, guest service, and restaurant operations responsibilities; it requires flexibility for nights, weekends, holidays, and opening and closing shifts.

About the employer

DHC - 1267, Franklin is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.