Service Business Development Center Representative

Job overview

The Service Business Development Center Representative role is an onsite position located in McDonough, GA. Compensation is based on experience, and the role supports the service department at Jones Petroleum Co. This role exists to manage customer contact and appointment scheduling for the service department. The representative ensures high customer satisfaction by responding to inquiries, scheduling appointments, and following up on service opportunities.

What you'll do

• Make outbound calls for maintenance and service opportunities.
• Respond to inbound inquiries.
• Schedule service appointments.
• Confirm appointments and reduce no-shows.
• Document activities in the CRM.

What we're looking for

Skills & competencies

full-time

day shift

mcdonough ga

jones petroleum

bdc representative

customer service

appointment scheduling

crm

automotive

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) retirement plan, medical, dental, supplemental insurance, paid time off.

Why this role

Privately owned, community-oriented company.

About the employer

Jones Petroleum Co is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.