Retail Rock Climbing Lead

Job overview

The Retail Rock Climbing Lead is an onsite role based in Cary, NC. Compensation is not specified for this position, which supports the House of Sport department by managing the in-store rock wall experience and associated educational programs. This role exists to drive customer engagement and operational excellence within the climbing department. The Lead is responsible for supervising climbing activities, training staff, and ensuring all safety standards are met to provide a high-quality, inclusive experience for all athletes.

What you'll do

• Monitor climbing activities, provide assistance to climbers, direct department workflow, oversee daily operations, drive customer service, teach instructional lessons, supervise climb sessions, maintain merchandise presentation standards, assist with store supervision, and ensure safety compliance.

What we're looking for

Skills & competencies

full-time

day shift

cary nc

retail

climbing

customer service

leadership

onsite

no degree required

hiring event

Work arrangement

• Weekend coverage required

Why this role

Requires climbing certification and flexible availability including nights, weekend, and holidays.

About the employer

House of Sport is hiring for this role. Industry: Sports and Recreation Instruction. Sector: 61.