Bilingual Customer Service Representative (Healthcare)

Job overview

The Bilingual Customer Service Representative (Healthcare) role is an onsite position based in Phoenix, AZ. The starting pay is $19.16/hr, with up to $2,880 in bonus opportunities for eligible new hires. This role supports the healthcare services department at Maximus. This role exists to provide compassionate, reliable support to individuals navigating complex healthcare programs. The representative contributes to the team by helping community members understand and access their benefits with confidence.

What you'll do

• Provide compassionate support to individuals navigating healthcare programs.
• Assist community members in understanding and accessing complex healthcare benefits.
• Communicate effectively in both English and Spanish.
• Participate in paid training to prepare for success.
• Maintain high standards of service and reliability.

What we're looking for

Skills & competencies

full-time

day shift

phoenix az

bilingual

customer service

healthcare

bonus

onsite

no degree required

maximus

Work arrangement

• Weekend coverage required

Benefits & perks

• Bonus opportunities up to $2,880, 10% shift differential

Why this role

Bilingual (English/Spanish) requirement, 10% shift differential for evening/night hours, bonus opportunities.

About the employer

Maximus is hiring for this role. Industry: Web Search Portals and All Other Information Services. Sector: 51.