Call Center Sales Representative (Entry-Level)

Job overview

The Call Center Sales Representative (Entry-Level) role is onsite in Wichita, KS. Pay is $13.10–$15.06 per hour. MCI provides customer experience, business process outsourcing, and cloud technology services across multiple industries. The representative handles customer calls, identifies needs, recommends products, and works to close sales. Accurate account processing, policy compliance, and timely escalation of complex issues support consistent customer service and sales performance.

What you'll do

• Handle inbound and outbound calls
• recommend solutions and close sales using product knowledge and training
• build rapport and address customer needs
• research account details
• process orders accurately
• follow scripts and procedures
• protect customer data
• escalate complex issues
• stay current with training and system updates
• maintain attendance and punctuality.

What we're looking for

Skills & competencies

call center sales representative

entry-level

mci

wichita ks

customer service

inbound calls

outbound calls

sales

account processing

order processing

crm

$13.10–$15.06/hour

Work arrangement

• Weekend coverage required

Why this role

Entry-level applicants are encouraged; a high school diploma or equivalent is required, and contact-center experience is preferred.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.