Account Associate, State Farm Agent Team Member

Job overview

The Account Associate, State Farm Agent Team Member role is onsite in Burlington, NC, with compensation of $18–$35 per hour. Nicole Cockerham’s team helps customers with insurance and financial services needs and aims to help people manage everyday risks and recover from the unexpected. The associate supports daily agency operations by managing customer accounts, assisting with policy changes and inquiries, processing claims, and coordinating with underwriters. The role also helps grow the agency through customer relationships and marketing relevant products and services.

What you'll do

• Manage customer accounts and update database information
• assist with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance.

What we're looking for

Skills & competencies

full-time

account associate

insurance services

customer service

policy changes

claims processing

underwriting coordination

sales support

burlington nc

nicole cockerham state farm agent

401(k) matching

paid time off

training and development

wellness resources

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching, performance-based bonus, advancement opportunities, paid time off, training and development, and wellness resources.

Why this role

The agency serves customers with auto, home, and life insurance and retirement planning needs.

About the employer

Nicole Cockerham - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.