Field Service Technician, Windows and Doors

Job overview

The Field Service Technician role is onsite and field-based in Littleton, MA, with local customer travel during scheduled work hours. Compensation is not specified. The technician provides residential service and repair support for windows, doors, cabinets, and other building materials. The role diagnoses product and installation issues, completes repairs, and communicates recommendations to homeowners. Maintaining service-van inventory and coordinating parts and updates with internal teams helps resolve customer concerns and support service operations.

What you'll do

• Conduct residential service calls
• diagnose and repair windows, doors, cabinets, and other building materials
• determine whether issues relate to product defects, installation, or other conditions
• perform repairs, adjustments, and part replacements using hand and power tools
• communicate with homeowners and provide estimates
• collect payments
• maintain service-van inventory and vehicle organization
• coordinate replacement parts
• communicate updates with internal sales teams
• follow safety procedures.

What we're looking for

Skills & competencies

field service technician

windows and doors

residential repair

hand and power tools

customer service

local field travel

littleton ma

heartline staffing

monday–friday

40 hours per week

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• FSA
• 401(k) with match
• paid time off and holidays
• paid life and short-term disability insurance
• tuition reimbursement
• Employee Assistance Program.

Why this role

Requires approximately two years of relevant hands-on service, repair, building-materials, or trades experience; working knowledge of windows and doors; proficiency with hand and power tools; a valid driver’s license and clean driving record; and ability to move materials up to 100 pounds. Schedule is full-time, 40 hours per week, Monday–Friday, with flexible daytime hours.

About the employer

Purple Cow Recruiting is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.