Lead Patient Care Representative — Primary Care

Job overview

The Lead Patient Care Representative — Primary Care role is onsite in Alexandria, VA. Pay is $19.17–$29.90 per hour. The position supports VHC Health’s primary-care practice and its commitment to exceptional care, better outcomes, and stronger communities. The representative coordinates front-office patient services, including scheduling, registration, telephone routing, insurance verification, and payment processing. The role also maintains records and prepares charts while assisting physicians, the Practice Manager, and clinical staff.

What you'll do

• Schedule, greet, and register patients
• answer and route calls and messages
• coordinate insurance verification and preauthorizations
• take payments and complete daily batching
• maintain medical records and prepare charts for clinic sessions
• assist physicians, the Practice Manager, and clinical staff as needed.

What we're looking for

Skills & competencies

lead patient care representative

primary care

alexandria va

vhc health

patient registration

scheduling

insurance verification

medical records

clinic support

$19.17–$29.90/hr

associate degree preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage subject to eligibility
• additional wellness and retirement benefits.

Why this role

Primary-care practice support; associate degree preferred; no certification or licensure required.

About the employer

VHC Health is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.