Commercial Insurance Customer Service Representative — Bilingual Spanish

Job overview

The Commercial Insurance Customer Service Representative role is hybrid in Elgin, IL, with work-from-home availability stated in the posting. Compensation is described as a monthly base salary plus commission and bonus opportunities, but no numeric amount is specified. The role supports an established commercial insurance book at the Farmers Insurance agency. The representative services commercial accounts, handles policy-related requests, and coordinates with clients, carriers, and underwriters. Accurate records and timely follow-up help keep accounts current and provide business clients with a dependable point of contact.

What you'll do

• Service an established commercial insurance book
• handle endorsements, certificates, policy changes, renewals, and client requests
• communicate with commercial clients, carriers, and underwriters
• maintain accurate account records and follow up on outstanding items
• provide client service and build relationships.

What we're looking for

Skills & competencies

elgin il

farmers insurance agency

bilingual english-spanish

property and casualty license

commercial accounts

policy renewals

endorsements and certificates

hybrid remote

monday–friday

client service

commission and bonus opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• work-from-home option
• flexible schedule
• career growth opportunities
• health, dental, vision, and life insurance
• retirement plan
• hands-on training.

Why this role

Bilingual English and Spanish required; Property and Casualty license required or ability to obtain quickly; one year of prior commercial insurance experience required; Monday–Friday schedule stated.

About the employer

Chantal -Farmers Insurance Agency is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.