Regional Manager — Destination Management, East Coast

Job overview

The Regional Manager role is listed in Charlotte, NC; the posting does not specify a work arrangement. Compensation is not specified. The role leads Logistics Analysts and oversees Destination Management customer accounts. EDRAY works to keep freight moving efficiently through the final mile at ports using technology, processes, and innovation. The manager develops the team, maintains customer relationships, and uses operational data to improve account performance and service delivery. The role supports customer retention and growth while aligning account operations with company objectives.

What you'll do

• Lead, mentor, and develop Logistics Analysts
• oversee multiple Destination Management customer accounts
• strengthen customer relationships and support retention and account growth
• use technology and reporting tools to improve efficiency and customer experience
• communicate customer and operational information across teams
• analyze account performance and KPIs
• develop customer action plans and performance updates
• coordinate coaching and training
• resolve complex customer issues
• refine account-management processes.

What we're looking for

Skills & competencies

regional manager

destination management

logistics

supply chain

customer accounts

team leadership

account growth

operational metrics

customer retention

charlotte nc

edray

Work arrangement

• Weekend coverage required

Why this role

Requires five to seven years of experience in supply chain management, logistics, or a related field. A relevant bachelor’s degree is preferred but not mandatory.

About the employer

EDRAY is hiring for this role. Industry: Freight Transportation Arrangement. Sector: 48.