Automotive Service Advisor

Job overview

The Automotive Service Advisor is a full-time, onsite role in Marietta, GA. The stated pay range is $16–$26 per hour. The position connects customers with the service department at D.W. Campbell, Inc. The advisor helps customers understand service needs and repair progress while coordinating with technicians and the service team. The role supports accurate repair documentation, efficient appointments, and a positive customer experience from check-in through invoice review.

What you'll do

• Welcome customers and document vehicle concerns in repair orders
• communicate customer concerns to technicians
• provide repair-status updates and estimated completion times
• explain maintenance and repair recommendations and completed work
• coordinate appointments and service workflow
• handle customer questions and follow-up
• maintain records and support warranty, recall, and maintenance processes.

What we're looking for

Skills & competencies

automotive service advisor

full-time

onsite

marietta ga

d.w. campbell

customer service

repair orders

service appointments

automotive maintenance

technician coordination

$16–$26 per hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Collaborative work environment
• opportunities to grow automotive knowledge
• training and support. The posting describes compensation and benefits as based on experience and location.

About the employer

D.W. CAMPBELL, INC. is hiring for this role. Industry: General Automotive Repair. Sector: 81.