Manager, Sales Operations (Partnerships)

Job overview

The Manager, Sales Operations (Partnerships) role is onsite in San Francisco, CA, with the posting also listing New York and Chicago as possible locations. Compensation is $94,600–$115,000 per year for San Francisco or New York, and $90,300–$110,000 per year for Chicago. SpotOn builds restaurant technology intended to help independent restaurants compete and operate more effectively. The manager leads the operational function that enables the Partnerships organization to scale, owning processes, systems, data, reporting, and operating cadence. By improving partner opportunity workflows and providing reliable performance insights, the role helps partnership leaders and relationship managers focus on partnerships and revenue growth.

What you'll do

• Lead and develop the operations team
• own partner-referred opportunity processes, including intake, routing, attribution, service levels, pipeline visibility, and measurement
• improve Business Development processes
• define and report operational and commercial KPIs
• own the team’s technology stack and data hygiene
• partner on dashboards, automation, planning, and program launches
• manage partner program enrollment and onboarding
• coordinate compensation records
• plan partner and customer events
• oversee communications, presentations, budgets, and administrative work.

What we're looking for

Skills & competencies

manager

sales operations

partnerships

san francisco ca

new york

chicago

$94,600–$115,000/year

salesforce

business development

people leadership

travel up to 25%

spoton

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plans
• HSA employer match
• company-paid life insurance and disability
• 401(k) match
• RSUs
• commuter benefits
• paid parental leave
• paid vacation, holidays, sick and volunteer time
• phone and internet stipend
• education reimbursement.

Why this role

Requires 5+ years in business development, sales, operations, or customer/client management; 2+ years of people management or equivalent leadership; 3+ years supporting hospitality clients; Salesforce experience; and experience improving sales processes. Travel up to 25% of the time.

About the employer

SpotOn is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.