Operations Manager – Hospitality Opening Team

Job overview

The Operations Manager – Hospitality Opening Team role is onsite in Boston, MA. Compensation is $80,000–$90,000 per year. The role supports the opening management team of an expanding experiential hospitality brand. The manager leads day-to-day operations for an assigned team or area, overseeing recruiting, onboarding, training, scheduling, and development. The role also leads service and entertainment on assigned shifts, balancing guest experience, operational performance, and safety compliance.

What you'll do

• Lead and develop team members
• recruit, onboard, train, and schedule staff
• manage administrative tasks
• oversee service and entertainment on assigned shifts as Manager on Duty or Lead Manager
• maintain hospitality standards
• coach the team
• oversee high-volume service and guest experience.

What we're looking for

Skills & competencies

operations manager

hospitality

opening team

boston ma

guest experience

team leadership

staff training

high-volume service

$80k–$90k/year

one haus

nights and weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, medical, dental and vision options, 401(k), voluntary life insurance, short-term disability, transit and parking benefits, dependent care benefits, FSA and HSA, paid family leave, and dining discounts.

Why this role

Opening management opportunity with a growing hospitality brand and career growth potential.

About the employer

One Haus is hiring for this role. Industry: Promoters of Performing Arts, Sports, and Similar Events with Facilities. Sector: 71.