Shift Leader

Job overview

The Shift Leader role is onsite in Tullahoma, TN. Compensation is not specified. The position supports the operation of a Papa John’s restaurant and its goals for product quality, customer service, and profitability. The role supervises shifts or work areas and helps ensure restaurant procedures are followed. It contributes to consistent service and operational performance by coordinating shift coverage, addressing problems, managing cash and inventory, and supporting team members at workstations.

What you'll do

• Supervise shifts or work areas
• perform assigned station duties and follow product preparation standards
• support customer needs and respond to complaints
• ensure adequate shift coverage and provide immediate feedback
• maintain product quality, customer service, cleanliness, and performance standards
• use the FOCUS System
• perform cash management
• assist with inventory management and loss prevention
• follow company policies and applicable laws.

What we're looking for

Skills & competencies

shift leader

restaurant operations

food preparation

customer service

shift coverage

cash management

inventory

focus system

tullahoma tn

37388

papa john's

full-time

Work arrangement

• Weekend coverage required

Why this role

High school diploma or GED, food service certification, and previous restaurant shift lead experience are preferred. Skills include cash management, planning, organization, and communication.

About the employer

Papa John's - TW Pizza is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.