Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is an onsite, full-time position in Siloam Springs, AR. Compensation is $50,000–$70,000 per year. The local agency describes a team-focused culture and offers insurance and financial products to help customers address protection and financial needs.

What you'll do

• Handle office tasks such as taking payments, researching billing issues, answering calls, quoting coverage changes, and following up on payments and cancellations.
• Complete policy reviews and underwriting requests, educate customers about insurance options through needs-based reviews, and identify sales opportunities in customer conversations.

What we're looking for

Skills & competencies

customer service

insurance

state farm agent team

policy reviews

underwriting requests

billing support

coverage changes

sales opportunities

siloam springs ar

jordan smithson state farm agent

$50,000–$70,000 per year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• 401(k)
• performance-based bonus
• flexible schedule
• health insurance
• advancement opportunities
• paid time off
• training and development.

Why this role

The posting states that the position is with a State Farm independent contractor agent, not State Farm Insurance Companies, and that employees must complete applicable licensing requirements and training programs.

About the employer

Jordan Smithson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.