Client Intake and Care Coordinator (Home Care)

Job overview

The Client Intake and Care Coordinator (Home Care) role is hybrid, based in Birmingham, MI, serving clients throughout Oakland County with remote administrative work and required in-person client visits. Pay is $25–$35 per hour. Care Connect at Home is a family-owned agency helping seniors remain safe, comfortable, and independent in their homes. The coordinator guides prospective clients and families through starting non-medical home care by assessing needs, developing individualized plans, explaining service options, and coordinating a smooth start and follow-up.

What you'll do

• Respond to inquiries and maintain follow-up
• conduct in-home consultations about care needs, routines, preferences, and safety
• create individualized non-medical care plans
• explain services, pricing, and scheduling
• address concerns and guide families toward service agreements and start dates
• coordinate caregiver coverage with the office team
• document consultations and follow-up in AxisCare
• check in after services begin and communicate needs outside the agency's non-medical scope to leadership.

What we're looking for

Skills & competencies

client intake and care coordinator

birmingham mi

care connect at home

$25–$35/hour

home care

oakland county

in-home consultations

care planning

senior services

client intake

axiscare

part-time

hybrid

Work arrangement

• Weekend coverage required

Why this role

The posting describes the position as part-time, with scheduling based on consultations and follow-up needs. Local client visits require a valid driver's license and reliable transportation; AxisCare experience is preferred.

About the employer

Care Connect at Home is hiring for this role. Industry: Home Health Care Services. Sector: 62.