Customer Service Representative — Weekend Coverage
Compensation
$22 – $26 /hr
Employment type
Full-time
Work setting
On-site
Location
Salt Lake City, UT
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative role is onsite in Salt Lake City, UT, with a Wednesday–Sunday schedule. Pay is $22–$26 per hour. The role supports SOAR Transportation’s freight customers and carrier network. The representative solicits and manages freight orders, enters loads into the McLeod system, and tracks shipments to support timely service. The role also maintains customer relationships, communicates shipment status, and helps resolve service deviations and complaints.
What you'll do
- Solicit freight orders from assigned customers
- monitor communication channels
- accept and enter orders in McLeod
- offer loads to the carrier network
- track active orders and provide shipment updates
- coordinate alternate solutions for service deviations
- address customer complaints
- share customer feedback with management
- use booking tools to review averages and market trends.
What we're looking for
- Skills & competencies
- customer service representativesoar transportationsalt lake city utfull-timewednesday–sundayweekend coveragefreight orderscustomer relationshipsshipment trackingmcleod systemcarrier coordination$22–$26/hour
- Work arrangement
- Weekend coverage required
Why this role
The posting specifies Wednesday–Sunday coverage and may include travel to customer or business sites for meetings or entertainment.
About the employer
SOAR TRANSPORTATION is hiring for this role. Industry: General Freight Trucking, Local. Sector: 48.
Additional details
- Industry sector
- 48
- Industry
- General Freight Trucking, Local
- Occupation code
- 43-4051.00
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Listing ID: e2f01c44-4644-4e8f-aefe-ad8517dcd3f1