Security Service Manager

Job overview

The Security Service Manager role is onsite in Albany, NY, with a starting salary of $68,353.20 per year. Allied Universal provides security and facility services to customers and communities. The manager leads daily security operations by guiding supervisors and officers, maintaining service standards, and managing client relationships. The role supports safe environments while overseeing staffing, compliance, and operational performance.

What you'll do

• Uphold security protocols and contractual hours
• recruit, train, schedule, and manage supervisors and officers
• oversee payroll, performance evaluations, and employee relations
• serve as primary client contact
• use business intelligence platforms to track metrics and optimize schedules
• respond to escalated issues
• maintain training, safety, and operational standards
• manage uniforms, equipment, and supplies.

What we're looking for

Skills & competencies

security service manager

albany ny

allied universal

security operations

team leadership

client engagement

officer scheduling

safety compliance

business intelligence

$68,353.20/year

medical benefits

paid holidays

vacation accrual

retirement plan

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, basic life, AD&D, retirement plan, and disability insurance
• eight paid holidays
• five sick days
• four personal days
• vacation accrual.

Why this role

Requires qualifying education and experience managing hourly employees, at least two years of business operations, security management, or team supervision experience, and a valid driver’s license when driving for business.

About the employer

Allied Universal is hiring for this role. Industry: Security Guards and Patrol Services. Sector: 56.