Automotive Customer Relations Manager / Retention Specialist

Job overview

The Automotive Customer Relations Manager / Retention Specialist role is onsite in San Antonio, TX. Compensation is not specified; the posting says the compensation and benefit plan is commensurate with experience. The role supports a busy automotive dealership and its customer experience and retention. The manager helps maintain the dealership’s reputation and customer relationships by addressing customer concerns, supporting dealership associates, and sustaining policies and procedures. The position contributes to customer satisfaction and ongoing retention in a fast-paced dealership environment.

What you'll do

• Support dealership associates with customer-related concerns
• maintain the dealership’s reputation online and in the community
• provide a strong customer experience
• initiate and sustain dealership policies and procedures
• use organizational, multitasking, communication, and leadership skills in a fast-paced environment.

What we're looking for

Skills & competencies

automotive customer relations manager

retention specialist

full-time

san antonio tx

hiring winners

dealership experience

customer retention

customer experience

reputation management

associate support

leadership

automotive

Work arrangement

• Weekend coverage required

Benefits & perks

• Compensation and benefit plan commensurate with experience.

Why this role

The posting requires basic automotive industry knowledge and at least one year of dealership experience; compensation and benefits are described as commensurate with experience.

About the employer

Hiring Winners is hiring for this role. Industry: New Car Dealers. Sector: 44.