Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Sherman, TX; compensation is $35,000–$50,000 per year. Ed Meacham’s State Farm agency is a close-knit team serving customers and the local community. The representative handles customer inquiries, policy updates, and claims follow-up while maintaining accurate interaction records. Responsive service and coordination with agency colleagues support customer experience and agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions
• coordinate with agency team members and anticipate community members’ needs.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

sherman tx

ed meacham

insurance

policy information

policy changes

claims follow-up

customer records

full-time

$35k–$50k

paid time off

license reimbursement

training

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• performance-based bonus
• flexible schedule
• advancement opportunities
• paid time off
• training and development
• paid holidays.

Why this role

Communication, interpersonal, detail, and multitasking skills are requested; previous customer service experience is preferred.

About the employer

Ed Meacham - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.