Case Manager

Job overview

The Case Manager role is onsite in Paris, TX, with duties performed in an office during agency operating hours and client visits as needed. Compensation is not specified; the posting says base pay is determined by experience and discussed during the interview. The role supports Embark Care’s client care operations. The Case Manager oversees the client care cycle and field staff to help ensure services meet client needs and agency quality expectations. The position coordinates staffing, scheduling, documentation, and communication, and addresses client and caregiver concerns while supporting compliance and continuity of care.

What you'll do

• Plan, organize, administer, and coordinate client and personnel functions
• serve as liaison between professional personnel and field staff
• review employee and client information for case placement
• evaluate field employees’ working conditions during home visits
• schedule, supervise, and orient caregivers
• oversee starts of care and client discharges
• maintain charts and documentation
• collect weekly task reports and mileage confirmations
• ensure incident, infection, client, and caregiver concerns are reported to administration
• review the on-call log
• document routine communications
• respond to inquiries and complaints
• participate in the after-hours on-call rotation
• ensure compliance with applicable laws and agency requirements.

What we're looking for

Skills & competencies

case manager

embark care

paris tx

home care

client care cycle

caregiver scheduling

field staff supervision

client visits

after-hours on-call rotation

high school diploma

2+ years experience

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and supplemental benefits
• paid time off
• company car for agency travel
• operational performance bonuses
• retirement planning consultants
• direct deposit.

Why this role

Requires a high school diploma or equivalent and at least two years of health- or home-care-related experience. Participates in an after-hours on-call rotation and may need to work a client case after hours. Company car is provided for agency travel.

About the employer

Embark Care is hiring for this role. Industry: Services for the Elderly and Persons with Disabilities. Sector: 62.