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Director of Customer Experience

Sauce · Mundelein, IL

Employment type

Full-time

Work setting

On-site

Location

Mundelein, IL

Schedule

Day shift

Posted

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Job overview

The Director of Customer Experience owns the end-to-end client experience for Sauce in Mundelein, IL. This full-time role supports the business department and reports directly to the CEO. This role exists to unify Customer Success and Support into a single function, manage regional teams, and act as the voice of the client in product development. The director builds health scoring systems and playbooks to ensure seamless and consistent client experiences.

What we're looking for

Skills & competencies
full-time
day shift
mundelein il
director of customer experience
cx leadership
saas
restaurant tech
operations
customer success
strategic leadership
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Competitive compensation, equity, health, dental, vision, mental health insurance, paid parental leave, flexible work environment

About the employer

Sauce is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Systems Design Services
Occupation code
11-1011.00
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