Customer Service Representative, Swim School

Job overview

The Customer Service Representative, Swim School role is an onsite, part-time position in Brookline, Massachusetts. The posting states pay of $16 to $18.25 per hour. Goldfish Swim School’s customer-facing team supports guest service and the school’s developmental programs. The representative interacts with customers, helps create positive guest experiences, explains the brand and its offerings, and contributes to business results. The role also supports collaboration and operational improvements at the school.

What you'll do

• Provide exceptional guest service through personal interactions
• learn the Goldfish Swim School brand and product offerings
• understand customer needs and explain product benefits
• contribute to store business metrics
• collaborate with colleagues
• participate in or initiate projects that improve operational efficiency and guest experience.

What we're looking for

Skills & competencies

customer service representative

swim school

brookline ma

goldfish swim school

part-time

$16–$18.25/hour

guest service

customer interaction

flexible schedule

opportunity for advancement

kids and families

call-in shifts if permitted

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible schedule, opportunity for advancement, and competitive salary.

Why this role

The posting calls for availability for mornings, evenings, weekends, and call-in shifts if permitted. No retail experience is required; retail experience is preferred.

About the employer

Goldfish Swim School - Brookline is hiring for this role. Industry: Sports and Recreation Instruction. Sector: 61.