Automotive Service Advisor

Job overview

The Automotive Service Advisor is an onsite role based in Crossville, TN. Compensation is not specified, and this position serves as the primary point of contact for automotive service and repair customers. This role exists to manage the communication between customers and technicians. It contributes to the dealership's goal of providing a professional, informative, and efficient service experience.

What you'll do

• Schedule service appointments
• manage customer expectations regarding repairs
• follow up on repair status
• ensure quality control of completed work
• maintain knowledge of warranties and service bulletins
• ensure compliance with safety regulations.

What we're looking for

Skills & competencies

full-time

day shift

crossville tn

automotive service advisor

customer service

automotive repair

dealership

communication

vehicle maintenance

dave kirk chevrolet gmc

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical benefits, paid vacation, holidays, 401(k) with company match, and opportunity for advancement.

Why this role

Requires 1+ year of dealer-level experience; requires valid driver's license; fast-paced environment.

About the employer

Dave Kirk Chevrolet GMC is hiring for this role. Industry: General Automotive Repair. Sector: 81.