Customer Service Associate I — PAP Resupply

Job overview

The Customer Service Associate I — PAP Resupply role is onsite in Greensburg, PA. Compensation is not specified. The role supports Medcare Equipment Company’s processing of patient CPAP supply orders. The associate enters orders, gathers documentation, verifies insurance, and processes patient payments. Accurate order and coverage information helps move supply requests through the department’s workflow and provides patients with cost information and answers.

What you'll do

• Enter and update CPAP supply orders in the SNAP system
• obtain documentation and insurance information from patients and referral sources
• secure authorizations for insurance billing
• verify and update insurance coverage and follow up as needed
• answer patient questions and provide cost estimates after verification
• communicate financial responsibility and process payments and copays
• complete assigned open tasks promptly.

What we're looking for

Skills & competencies

customer service associate i

pap resupply

greensburg pa

medcare equipment company

cpap supplies

order processing

snap system

insurance verification

prior authorizations

patient support

data entry

medical terminology

ms office

healthcare

Work arrangement

• Weekend coverage required

Why this role

The role combines order processing with insurance verification, authorization, and patient payment handling.

About the employer

Medcare Equipment Company is hiring for this role. Industry: Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers. Sector: 42.