Account Associate, State Farm Agent Team

Job overview

The Account Associate role is onsite in Goldsboro, NC, with a stated salary range of $65,000–$85,000 per year. Matt Collier’s State Farm agency is a growing team serving customers through insurance products and services. The role supports daily agency operations by managing customer accounts, assisting with policy needs and claims, and coordinating with underwriters. Its purpose is to connect customer needs with agency services and help maintain responsive customer relationships.

What you'll do

• Manage customer accounts and update database information
• assist customers with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance.

What we're looking for

Skills & competencies

account associate

insurance

customer service

policy changes

claims processing

underwriting coordination

goldsboro nc

matt collier state farm

$65k–$85k per year

flexible schedule

paid time off

simple ira

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, health stipend, license reimbursement, performance-based bonus, paid time off, training and development, flexible schedule, and advancement opportunity.

Why this role

Benefits include a Simple IRA, health stipend, license reimbursement, performance-based bonuses, paid time off, training and development, and advancement opportunities.

About the employer

Matt Collier - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.